I joined Ned Hayes on the DARE podcast for a conversation that ranged from the uncomfortable truths of customer discovery to the practical mechanics of running distributed product teams.
"If you're not comfortable finding out how wrong your assumptions are about your customers, you have no business being a product person." Discovery research is not about confirming what you already believe. It is about creating the conditions where your wrong assumptions surface quickly, before you build on top of them.
Topics Covered
- The courage to be wrong: Why the best product people actively seek evidence that disproves their assumptions
- Output vs. outcome metrics: Why faster execution only helps when you are pointed in the right direction
- PO vs. PM: Why a product owner and a product manager are not the same role, and why the difference breaks distributed teams
- The roadmap conversation: How strategic roadmaps stay relevant when AI compresses delivery timelines
- Product at a Distance: Why the framework is built as a house with three floors, and how the book balances concepts with tactical how-tos
- Distributed workshops: How to translate the full-day, snacks-and-breakout-room energy of an in-person workshop for a team that is never in the same room
- Where product is headed: Why alignment matters more now than it did five years ago